Privacy policy

Effective Date: September 15, 2025

Raspberry Enterprises LTD. (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and booking services.

1. Information We Collect

When you make a booking or contact us, we collect the following information:

  • Your name

  • Your email address

  • Your phone number

We do not collect any other personal information unless you choose to provide it to us directly.

2. How We Use Your Information

We use your information only for the following purposes:

  • To process and confirm your booking

  • To communicate with you regarding your event reservation

  • To respond to inquiries or customer support requests

3. Payment Information

We do not collect or store your payment details. All payments are securely processed through Squarespace, which handles your payment information in accordance with its own privacy and security practices. We do not have access to your credit card or banking details.

4. Sharing of Information

We respect your privacy. We do not sell, rent, or disclose your personal information to third parties. Your information is only used for the purposes described in this policy.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Canadian privacy laws (including PIPEDA), you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information if it is inaccurate

  • Withdraw your consent for us to use your information (subject to legal or contractual restrictions)

To make a request, please contact us using the information below.

7. Retention of Information

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites (such as Squarespace for payment). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, or delete your personal information, you may contact us at:

Raspberry Enterprises Ltd.

Email: Raspberrypatchoffice@gmail.com

Phone: 780-995-9938

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.